Solidfire.com Online Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

When you participate in one of our surveys, we may collect additional information from you.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience, your information helps us to better respond to your individual needs
  2. To improve our website, we continually strive to improve our website offerings based on the information and feedback we receive from you 
  3. To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs
  4. To send you periodic emails and surveys related to our services and for other marketing purposes.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

Except as stated in this Privacy Policy, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may disclose personally identifiable information to resellers as well as to third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Google Analytics Disclosure

We have implemented the following Google Analytics features to support Display Advertising: 

Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting. Using the Ads Settings, you can opt out of Google Analytics for Display Advertising and customize Google Display Network ads.

We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet. As discussed above, we, as well as third-party vendors including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Tag Manager cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.

Google Analytics' currently available opt-outs for the web are available here.

Online Privacy Policy Only

Except as stated in the “Information Collected Offline” Section below, this online privacy policy applies only to information collected through our website and not to information collected offline.

Information Collected Offline

We may collect information about you from other offline sources (“Offline Information”), such as via sales opportunities or engagements.

What Offline Information do we collect? We collect Offline Information that is provided to us in connection with sales opportunities and engagements, such as your first and last name, company name, title, phone number, email address, and mailing address. We may acquire Offline Information about you from other sources and may add this to Offline Information we collect.

What do we use your Offline Information for?

  • To personalize your experience and improve our services
  • To send you periodic emails and surveys related to our services and for other marketing purposes

Do we disclose any Offline Information to outside parties? We may share this Offline Information with third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this Offline Information confidential.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://solidfire.com/legal/

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

solidfire.com
1600 Pearl St, Suite 200
Boulder, Colorado 80302
USA 
info@solidfire.com